CONTACT | FAQ
Get in Touch with Us
DM us on Instagram @stinger.us or send us an email at stingerco1@gmail.com. We will get back to you within 48 hours.
Frequently Asked Questions:
DROPS
When is the next drop?
The best way to stay updated on Stingers upcoming drops is to sign up for our email and SMS list on our website. Follow us on socials for updates.
SHIPPING
Do you ship outside of the United States?
Yes. We currently ship to these 26 countries for $35 USD.
Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom
How much is shipping?
We hate shipping costs just as much as anyone else, so in the US we cover shipping as long as you sign up for our sms and email list. There is also an option of ‘express’ for faster shipping ($10 USD).
How long is shipping?
All orders are shipped within 3-5 business days. If you’d like your order faster, there is an option at checkout for express shipping for $10 USD. All orders are shipped from Arizona. Most US orders arrive within 7-10 days from order date.
Order Changes and Cancellations
Orders cannot be modified or cancelled once placed due to our rapid fulfillment process.
If you need to update your shipping address, email stingerco1@gmail.com within 2 hours of placing your order. After that we cannot guarantee changes.
Lost or Missing Packages
If your package is lost in transit or tracking shows no movement for 7 or more days past the estimated delivery date, please contact us at stingerco1@gmail.com and we'll look into it and find a fix.
If your tracking shows your package as delivered but you have not received it, please wait 3 business days and check with neighbors and your local post office. If your package still has not arrived, contact us at stingerco1@gmail.com
If a customer provides an incorrect or invalid shipping address at checkout, we are unable to intervene once the order has been placed. If the package is returned to our facility due to an incorrect address, the customer may be eligible for a refund excluding the original shipping fee. The original shipping fee of $6 to 8$ is non-refundable.
RETURNS AND EXCHANGES
At the moment we do not offer returns or exchanges. All sales are final. If your product has a quality control issue send us an email at stingerco1@gmail.com